Process Management

Modelling of business processes in information technology

Content:

  • Process orientation: meaning and chance
  • Definition of the process ownership as a role
  • Objectives, performance indicators for the measurement of process quality and performance
  • Process model (management, core and support processes)
  • Modelling of business processes
  • Gap analysis between the documented process and the actual situation
  • Identification of controls (documentation, implementation)

Print Email

Cookies facilitate the provision of our services. By using our services, you agree that we use cookies.
Ok